FAQ | My Pup Art

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Frequently Asked Questions

Do you only make dog portraits?

What makes a good photo?

What are the artwork dimensions?

What is 'Skip the Artwork Line'?

Can I preview my art before shipment?

What are your shipping charges?

When will I receive my order?

Can I cancel my order after its been placed?

When will I receive my tracking number?

Will all of my items arrive in the same shipment?

What is your refund & return policy?

What if I don't like the portrait once it arrives?

My item arrived damaged. What do I do?

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