Due to the custom nature of our products, we begin work promptly on each order. To cancel an order, you must email
firstname.lastname@example.org within 12 hours of your order being placed, and
we will process a refund at our discretion. We are not able to cancel orders that have already been worked on.
While we strive to deliver your items together, sometimes one
item in your order will be completed earlier and shipped out
first. For example, if you ordered a phone case and a canvas portrait, the
phone case may arrive separately.